Jaime Daza

Available

Business Strategy & Analytics Leader

Turns ambiguous business problems into decision-ready analysis, scalable workflows, and measurable performance improvements. Built Python and n8n systems across a 25-location coffee chain with $3M in rotating inventory; now manages supplier operations, transaction reconciliation, and platform migration work at Odeko in DC.

AI AI Workflow Consulting Resume

Blitz

GitHub

ForecastHub

forecasthub-one.vercel.app

Open Source New

Open-source demand forecasting dashboard with AutoARIMA and Seasonal Naive forecasts, prediction intervals, inventory reorder logic, and a natural-language inventory advisor.

FastAPI Next.js TypeScript StatsForecast Vercel

Blitz

blitzgroup.io

Live New

Production SaaS platform with real users, protected workflows, Stripe billing, custom auth middleware, RBAC, and CI/CD through GitHub Actions.

Next.js TypeScript Drizzle ORM Stripe Vercel GitHub Actions RBAC

Spotify-To-Me

github.com/chipidaza23/Spotify-To-Me

Open Source

Python desktop app that converts Spotify playlists into DJ-ready music libraries. Applies BPM, key, and genre metadata (ID3 tags) for Pioneer Rekordbox, Serato, and Denon. Open source (MIT).

Python Pandas Spotipy yt-dlp CustomTkinter Mutagen FFmpeg

DC Multilateral Jobs

dcmultilateraljobs.com

Live

Live job board aggregating current openings from World Bank, IMF, IDB, PAHO, and OAS. Search, filters, email subscriptions, and a career blog.

Python SQLite JavaScript HTML/CSS Vercel GoatCounter

A Recommendation Needs a Decision Rule

A short operating note on turning analysis into repeatable action with explicit decision rules, boundaries, and feedback points.

jaimedaza.com/articles/a-recommendation-needs-a-decision-rule

A Variance Is a Question, Not an Answer

A short operating note on turning mismatched records into decision-ready analysis by separating the signal from timing, definitions, and data quality.

jaimedaza.com/articles/a-variance-is-a-question-not-an-answer

A Forecast Is a Range, Not a Promise

A short operating note on turning forecasts into decisions by making uncertainty, assumptions, and response thresholds visible.

jaimedaza.com/articles/a-forecast-is-a-range-not-a-promise

A Control Needs a Failure Path

A short operating note on designing controls that make failures visible, owned, and recoverable.

jaimedaza.com/articles/a-control-needs-a-failure-path

Access Is a Workflow

A short operating note on why access design needs a defined need, an approved role, a decision record, and a review trigger.

jaimedaza.com/articles/access-is-a-workflow

A Metric Needs an Owner

A short operating note on why a useful metric needs a definition, a source, an owner, and a response.

jaimedaza.com/articles/a-metric-needs-an-owner

Ambiguity Needs a Ledger

A short operating note on why ambiguous work needs a visible owner, evidence, next action, and close condition.

jaimedaza.com/articles/ambiguity-needs-a-ledger

The Operating Question Comes First

A short operating note on why analysis, reporting, and automation should start with the decision the business is trying to make.

jaimedaza.com/articles/the-operating-question-comes-first

Source of Truth Beats Memory

A short operating note on why fast-moving work needs one trusted source of truth before automation or reporting can help.

jaimedaza.com/articles/source-of-truth-beats-memory

Make the Close Condition Visible

A short operating note on why good process work defines what closed means before work starts moving.

jaimedaza.com/articles/make-the-close-condition-visible

The Deadline Is a Design Tool

A short operating note on using deadlines to clarify decisions, dependencies, ownership, and the first reliable version of a system.

jaimedaza.com/articles/deadline-is-a-design-tool

The Decision Record Is the Work

A short operating note on why useful decision records protect context, tradeoffs, and ownership after the meeting ends.

jaimedaza.com/articles/decision-record-is-the-work

Migration Is Translation

A short operating note on why moving data into a new system is really translation between records, workflow, and trust.

jaimedaza.com/articles/migration-is-translation

The First Output Is a Test

A short operating note on why early automation output should be treated as evidence, not authority.

jaimedaza.com/articles/the-first-output-is-a-test

The Checkpoint Is the Product

A short operating note on why recurring checks are part of the system, not cleanup after the system ships.

jaimedaza.com/articles/checkpoint-is-the-product

Automate After the Walkthrough

A short operating note on why automation earns trust only after the team can explain the manual workflow.

jaimedaza.com/articles/automate-after-the-walkthrough

The Constraint Is the Brief

A short operating note on why useful systems start with the real constraint, not the ideal workflow.

jaimedaza.com/articles/constraint-is-the-brief

The Handoff Is the Process

A short operating note on why process quality shows up most clearly when work changes hands.

jaimedaza.com/articles/handoff-is-the-process

The Exception List Is the System

A short operating note on why useful process work starts with a clear list of exceptions, owners, next actions, and close conditions.

jaimedaza.com/articles/exception-list-is-the-system

Dashboards Don't Fix Operations

A short operating note on why reporting only works after the team agrees what the numbers mean and how the underlying work gets recorded.

jaimedaza.com/articles/systems-before-dashboards

When the Phone Is the Business

Full project lifecycle — from a vague problem to a production IVR system, a vendor feature request that shipped, and a business that outgrew its own phone line.

jaimedaza.com/case-studies/mcc-nextiva

You Can't Automate a Broken System

How I rebuilt trust in a drifting inventory system at Compass Coffee, then automated the workflow only after the numbers were reliable.

jaimedaza.com/case-studies/compass-coffee

You Build It, You Own It

5 café buildouts on fixed deadlines with a two-person tech team — full network, POS, security, and equipment setup from scratch.

jaimedaza.com/case-studies/cafe-buildout

Odeko Dec 2025 – Present

Operations Manager

Washington, DC

Managed $20K–$40K in weekly purchasing across ~15 supplier relationships following acquisition of Compass Coffee
Rebuilt operational data from NetSuite into Odeko's platform; reconciled ~200 supplier transactions and corrected pricing discrepancies
Applied data-integrity validation across parallel systems and established role-aligned access controls for the new platform
Manage operating-budget responsibilities, payroll inputs, staff schedules, and personnel decisions including hiring, promotion, and termination
Authored SOPs and workflow documentation for merger-affected teams

Compass Coffee Jan 2025 – Dec 2025

Logistics Manager

Washington, DC

Managed $3M rotating inventory across a 25-location chain + e-commerce and wholesale fulfillment
Reduced my estimated admin workload ~75% by building Python automation scripts and n8n workflows (forecasting, ordering, reporting)
Led 5-person logistics team to 99.9% on-time delivery; reduced warehouse mis-picks ~75%
Built custom NetSuite dashboard tracking inventory health, valuation, and team performance; reported weekly to COO

Compass Coffee Jun 2024 – Dec 2024

Technology & Application Support Technician

Washington, DC

Primary tech support across 25 locations as part of a 2-person team
Served as primary technician for 5 new café buildouts, installing and configuring Square POS, Cisco routers, Ring cameras, and espresso machine firmware
Improved issue resolution turnaround by 26% through structured troubleshooting SOPs and knowledge base
Handled hardware and software/firmware repair on commercial espresso machines

MCC Technology Services Jun 2023 – Jan 2025

IT Consultant

Remote / Delaware

Delivered end-to-end IT projects for small-business clients, including migrations, account provisioning, analytics, and training documentation
Designed and deployed Nextiva IVR system: requirements → vendor selection → call flow design → testing → production launch
Executed Service Fusion → Google Workspace migration with an estimated ~60% efficiency improvement for client operations
Designed RBAC-enabled database access and implemented password and authentication requirements for client-facing platforms

GNrL Studios May 2017 – May 2025

Board Advisor, Information Technologies

Remote

Advised on digital-infrastructure security and technology strategy for an e-commerce platform
Supported secure payments, multi-region access configuration, platform hardening, geo-specific routing, and currency conversion

Goldey-Beacom College Oct 2019 – May 2021

IT Service Technician

Wilmington, DE

Provided first-line IT support for faculty, students, and staff
Managed account provisioning, password resets, troubleshooting, and escalation workflows

Automation & Scripting

Python n8n Workflows AI-Assisted Automation Excel Macros

Enterprise Systems

NetSuite Square POS Nextiva IVR Service Fusion Google Workspace

Web & Deployment

Next.js Astro TypeScript HTML/CSS Vercel GitHub Google Analytics 4

Infrastructure

Cisco Routers Ring Cameras DNS Management SSL/TLS Namecheap

Data & Reporting

Excel / Google Sheets SQL (coursework) NetSuite Dashboards GA4 Reports

Security & Risk

IAM / RBAC MITRE ATT&CK (training) NIST CSF / SP 800-53 (coursework) BCP / DR (coursework)

Languages

English (fluent) Spanish (native)

M.S. Information Systems Technology 2021 – 2024

Wilmington University

Concentrations: Technology Project Management, Information Assurance

B.S. Business Administration 2017 – 2021

Goldey-Beacom College

NCAA Division II Men's Golf College athlete

Goldey-Beacom College · CACC

Competed for the men's golf team and taught golf lessons while in college

Technology Project Management Certificate 2025

Wilmington University

Foundations of Cybersecurity 2024

Google

MITRE ATT&CK & Purple Team Training Training

MITRE ATT&CK

Operationalizing ATT&CK v13, Threat Alignment for Purple Teams, ATT&CK Navigator, Purple Teaming, and ATT&CK Workbench

GitHub · LinkedIn · jdazagonzalez23@gmail.com